
Location: Doral, FL
Salary: $50K-$55K/yr. + Commission
Job Summary: The Senior Sales Manager assists the General Manager with leading the Sales Team and aids in the collaboration with the Operations and Culinary team. The Senior Sales Manager is responsible for selling the exciting experience of Elev8 Fun primarily through contracted events. The primary event market of focus will be corporate clients and will work directly with to build their event. The Senior Sales Manager will also assist with social market bookings and drive capturing outbound event sales. The Senior Sales Manager is responsible for delivering outstanding guest service throughout all stages of the sales process including ongoing post-event follow-up to ensure repeat business and referrals. The Senior Sales Manager is also expected to foster new client opportunities via outbound efforts and networking in the community to drive sales.
Benefits:
- Health, Dental and Vision insurance
- Paid time off
- Paid sick leave
- Paid holidays and vacation
- Advancement opportunities
What You’ll Do:
- Recruit, Hire, Train, Mentor and Coach Sales Team
- Manage Sales Team weekly schedule in accordance with approved sales office hours coverage
- Conduct and document bi-weekly 1-on-1's with Sales Team
- Contribute to overall venue sales team revenue goals by meeting or exceeding personal sales quotas as assigned by General Manager in advance on a monthly, quarterly and annual basis
- Strive to deliver an unparalleled guest experience on the phone, via email and with in-person communication from inquiry stage to post-event follow up
- Foster client relationships through ongoing communication with contacts to ensure repeat business and referrals
- Assist General Managers with leading daily and weekly sales team meetings
- Lead regular Event Catering & Ops Meetings (IE: Banquet Event Order - BEO Meetings) with representatives from the venue's Culinary and Operations Team
- Assist GM with creation and implementation of sales contests focused on driving revenues as well as desired behaviors by Sales Associates that promote continuous improvement
- Create, manage and confirm Event bookings using our internal sales system including the documentation of all prospect and event client communication
- Be open and eager to learn new sales skills
- Work in collaboration with the sales team and other departments within the venue
- Proactively strive to maintain high levels of quality, accuracy, and process consistency
- Detail any changes/updates to events and any specific needs for a successful event execution by Operations and Culinary based on the guests' expectations
- Proactively engage in outbound sales activity and networking in the community in adherence to established business development to grow sales revenues for events
- Other duties as assigned
What You’ll Need:
- 5+ years of current sales experience, preferable in hospitality, restaurant or entertainment venue focused on event/ticket sales
- Bachelors Degree in Business Administration, Sport Management, or Sales/Marketing preferred. Will also consider applicants with relevant work history
- Ability to communicate effectively with new guests, return guests, co-workers and management
- Strong computer skills, particularly with Excel, Word, PowerPoint and CRM Applications
- Strong interpersonal and people skills as well as written and verbal communication skills
- Capable of managing multiple projects/programs simultaneously, while remaining calm under pressure
- Ability to maintain and project professionalism, internally and externally, at all times
- Flexible in approach; can readily adapt to business and team needs and changes
- Excellent self-accountability for high personal standards of conduct and professionalism
- Process-oriented, highly organized, fast and accurate, able to work well under pressure and meet deadlines
Physical Demands:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Able to travel as needed.
Who we are: HSK Industries, Inc is an equal opportunity employer committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, and clients. We respect equality and inclusivity for all people and will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran status, sexual orientation, or gender identity. We respect, value, and celebrate the unique attributes, characteristics and perspectives that make each person who they are. The above information has been designed to indicate the general nature and level of work performed by an employee in this position. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job.
Visit our website at: Elev8 Fun — Indoor Adventure Parks